Customer Accounts Representative

The State College Borough Water Authority is seeking a Customer Accounts Representative. The State College Borough Water Authority serves State College Borough and portions of five Centre Region municipalities. This position is part of the front office administration and is heavily involved with customer accounts oversight and record keeping. The successful candidate would perform billing, receipt of payments, deposit processing, respond to customer inquiries, appointment scheduling, general office assistance, and other related work as required. Work is performed under the regular supervision of the Customer Accounts Supervisor. Preferred qualifications include customer relations and billing experience. Minimum qualifications for the successful candidate; high school diploma, GED; supplemented by two or more years of administrative or financial experience; or an equivalent combination of education, training, and/or experience.

In addition to meeting the minimum qualifications listed above, the position will be required to perform each of the established essential functions in order to perform this job successfully. A full job description is available upon request. A portion of the interview process will include an aptitude test to be performed on site. The Authority offers a competitive salary and full benefits package including health, dental, vision, life insurance, defined benefit pension, sick time and vacation time. Must possess a valid Pennsylvania driver’s license.

Applicants should, by July 26, 2019, submit a resume, list of references and cover letter. Send via email to or mail to SCBWA C/O HR at 1201 W Branch Rd, State College PA 16801.