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Payment Options

 
For assistance call the office at 814-238-6766
Monday - Friday 8:00 a.m. to 4:30 p.m.

 

*NEW*  Customer Portal 

SCBWA is now offering a Customer Portal for payments and account history. Customers will need a copy of the most recent bill for the Account Number and CID Number in order to sign up for Portal access.

Any returned payments are subject to a $35.00 NSF fee.

Auto-Pay ONLY- Automatic Cash Withdrawal (ACH): To have your future bills set up for scheduled auto-pay, please Submit an online ACH form here or download an ACH form and mail or bring it to the office to have your water bill automatically scheduled and deducted from your checking or saving account on the due date of future bills. When an account has ACH set up, the bill will print to say "Auto-Pay."
  • This is not a single payment option. ACH can only be added once an account is at a 0 balance.*
  • Any addition or changes of ACH automatic payments must be made at least 30 days prior to the bill date of the specified account.
Paymentus- SCBWA has a contract to process payments with a third party website, Paymentus.
  • Please note: When signed up for automatic payments with Paymentus, the bill will NOT print saying "Auto-Pay."
  • The minimum amount for a single or scheduled online payment through Paymentus is $20.00. Existing scheduled payments will no longer pull if the payment amount is under $20.00.
  • It has been brought to our attention some of our customers may have been making payments through a service called doxo.
    • Doxo creates a unique payment page for the utility provider that includes information which could lead customers to believe the utility provider is affiliated with doxo.  Doxo may add their own convenience fees and this has the tendency to frustrate unsuspecting customers and results in them questioning the utility provider.  Doxo uses search engine optimization tactics to display their website as an online payment option, potentially being shown before our online payment portal on search results. Although SCBWA and doxo are not affiliated with each other , doxo is a legitimate business that provides a centralized payment hub and some customers may choose to use them to manage their portfolio of online payments.

Payment options accepted in the office: Cash, checks and credit card

  • Credit Cards Accepted: Discover, American Express, Master Card, Visa 

After hours: We have a night drop box for after hour payments.

Mailing address:    State College Borough Water Authority 
                                1201 West Branch Road 
                                 State College, PA 16801-7697

Customers should contact the State College Borough Water Authority as soon as they are aware that paying their bill might become difficult. Options include payment arrangements, as well as assistance program numbers. Customers facing hardships should call our office immediately.