Payment Options

Customers facing a hardship due to the lack of income during this time as a result of COVID-19 related issues should contact the State College Borough Water Authority as soon as they are aware that paying their bill might become difficult. Options include payment arrangements, as well as assistance program numbers.
 
Customers facing hardships should call our office immediately at
814-238-6766 Monday thru Friday 8:00 – 4:30.

 

Pay on-line: SCBWA has a contract to process payments through the website with Paymentus and you can make a one time payment or you can set up automatic payments.  If you sign up for automatic payments on-line it will not void if you are signed up for ACH through our office. 

note:  It has been brought to our attention some of our customers may have been making payments through a service called doxo.

Doxo creates a unique payment page for the utility provider that includes information which could lead customers to believe the utility provider is affiliated with doxo.  Doxo may add their own convenience fees and this has the tendency to frustrate unsuspecting customers and results in them questioning the utility provider.  Doxo uses search engine optimization tactics to display their website as an online payment option, potentially being shown before our online payment portal on search results. Although SCBWA and doxo are not affiliated with each other , doxo is a legitimate business that provides a centralized payment hub and some customers may choose to use them to manage their portfolio of online payments.

Credit Cards Accepted: Discover, American Express, Master Card, Visa 

State College Borough: CURRENTLY UNAVAILABLE- You may also drop payments off at the State College Borough Building located at 243 South Allen Street in State College. Payments are picked up first thing in the morning . 

Automatic Cash Withdrawal (ACH): Fill out an ACH form and mail or bring it to the office along with a voided check to have your water bill automatically deducted from your checking or saving account.

After hours: We have a night drop box for after hour payments.

Mailing address:    State College Borough Water Authority 
                                  1201 West Branch Road 
                                  State College, PA 16801-7697